Lewis Hotels Group are currently seeking experienced Duty Managers to join the team at the Lapstone Hotel, located at the foot of the Blue Mountains Duty Manager Lapstone | Lower Blue Mountains Full time & casual opportunities available Company discounts Career progression Our Company Lewis Hotels operates 13 successful Hospitality venues across Greater Sydney, all with something different to offer. We believe in more than just serving drinks and food, we are dedicated to creating memorable experiences and fostering a sense of community among our customers. Whether its hosting events, serving up a hearty pub meal, partnering with local businesses or simply being a gathering place for friends & family, we are proud to contribute to the vibrancy of our community, authentically and responsibly. By staying innovative, adaptable and open minded, we ensure that we are always striving to deliver the best possible service to all our patrons. The Venue Conveniently located by the Great Western Highway in Blaxland NSW, the beautiful Lapstone Hotel has become the premier entertainment venue of the lower Blue Mountains. Regular events, welcoming facilities, drink specials and a bistro serving delicious meals including famous woodfire pizzas, make the Lappo the perfect venue for a relaxing family lunch, after-work catch ups with friends or for your private function. About You We are looking for an individual with a passion for the hospitality Industry who takes pride in themselves, the venue, and their team when delivering the customer service experience. You would have a genuine interest in current market trends and the ability to assist in business growth through executing efficient day to day operations, continuous training and development of staff, optimising all venue offerings and delivering exceptional customer service. Having a balanced approach to floor and office management and the ability to lead by example is a crucial part of running our venues. You would have the ability to nourish a team environment and strive for all team members to reach their full potential in their hospitality career. You would be self-motivated and naturally a multitasker, wanting a long-term position in our company. To be successful in this role you will need Current RSA / RCG & ARCG Available to work varied shifts, however nights are a must Pub background desired TAB / KENO experience desired, however training can be provided The ability to professionally supervise, train and direct staff to provide a great customer experience within our venue A great eye for detail and venue presentation Exceptional personal presentation and customer service skills Organised by nature and have the ability to multitask Strong leadership skills Proficient in cash handling Exposure to back of house administration What you will do Supervise all staff and run the shift effectively, managing all facets of the business Oversee both front and back of house operations Support all staff when delivering the customer service experience Cash handling associated with the day-to-day operations Assist the General Manager with stocktakes, ordering, ad hoc admin & staff training Ensuring the venue operates within compliance regulations at all times Confidently lead the team around you, with a strong focus on creating a great working culture for everyone What you need to know This role is for someone who has a strong focus on leadership, career growth and a genuine passion for working in the Hospitality Industry. Sound like you? If you are looking for a long-term position in the Hospitality Industry, with a well-established pub group, APPLY NOW!
